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Statistical Analyst, Digital Services Analytics

Location Austin, Texas, United States; Westlake,Texas,United States;Lone Tree,Colorado,United States;Chicago,Illinois,United States;Phoenix,Arizona,United States; Requisition ID 2022-84498 Category Data Analytics and Strategy Position Type Regular CO Salary Range 98,000 - 150,000
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Your Opportunity

DAI (Data, Analytics, and Insights) is a department of 300+ team members focused on firm-wide strategic decision support, client behavior diagnostics, advanced analytics, market research, client loyalty, management reporting, and client and prospect data management. Our mission is to help Schwab compete on analytics in particular, to serve our clients and cultivate their loyalty by understanding their needs and goals better than anyone. Then leveraging these insights for strategic decisions in a data-driven, fact-based, sophisticated manner. Our services are in heavy demand due to our reputation for accuracy, strong business insight, outstanding productivity, and attention to detail.

What you’ll do:

Schwab’s Digital Services Analytics team within DAI (Data, Analytics, and Insights) plays a critical role in supporting the Digital Services organization. The team is responsible for providing reliable and timely analytics and insights to inform Digital Services strategies, business decisions, and improvements to Schwab s digital platforms. We use close, collaborative working relationships with our business partners to apply analytic solutions to a wide array of business problems and questions. This role is dedicated to leading Web Analytics and Testing across our Digital Platforms. You will have significant exposure across our products, tools, and experiences to optimize and enhance our offerings to clients and prospects.

Workplace Flexibility Program: We're proud to support our employees in a working approach that allows you to bring your best self to work – whether that’s in the office or remote.

  • Most Schwabbies have the opportunity to work in the office and/or at home based on their preference*
  • Employees mayhave the flexibility for a hybrid schedule, where they divide their time between working remotely or in the office.
  • Employees and managers can discuss additional flexibility options based on their role, business needs, and individual circumstances.

*Subject to change. Schwab is continually evaluating its approach to ensuring the safety and well-being of our employees

What you are good at

Key Responsibilities:

  • Act as an internal strategy consultant to Digital Services partners understand the challenges they face, form proactive, data-driven approaches, and complete quantitative analyses to inform business decisions
  • Create analytical models, such as customer segmentation, experience impact analysis, and test and control designs to evaluate business decisions and opportunities
  • Lead efforts in providing business performance visibility, bringing to bear highly scalable, modern business intelligence platforms to drive business results
  • Collaborate with product, business, and engineering partners to gather requirements, hypotheses, identify success metrics, and discuss the feasibility of analyses in current and future states.
  • Work passionately toward engineering optimal solutions to support both short and longer term priorities, with solutions ranging from traditional to more modern, interactive business intelligence and analytic tools
  • Create and deliver high-impact presentations and clearly communicate methodologies and results in a concise, easy-to-understand fashion to drive action
  • Create and maintain user documentation (in Confluence) around analyses and dashboards.
  • Develop domain expertise around key Schwab systems
  • Collaborate with internal DAI partners to deliver best-in-class and well-rounded solutions
  • Build strong partnerships with business partners to align, prioritize, and integrate our efforts

What you have

  • 5+ years of full-time work experience, including 5+ years in an analytical or data science role
  • Experience in a multi-functional working model, communicating directly with product owners, data engineers, developers, and user experience researchers.
  • Demonstrated success with handling 5-10 concurrent projects.
  • Ability to translate business requirements into SQL "from scratch" without the assistance of a code generating tool and able to understand existing complex SQL
  • Experience with clickstream data and web analytics platforms (e.g: Google Analytics, Adobe Analytics)
  • Experience with A/B Testing and applicable tools
  • Hands-on experience developing, maintaining, and enhancing dashboards using Tableau.
  • Effective communication skills, both written and verbal, as well as the ability to develop concise and effective presentations tailored to specific audiences

Colorado Compensation 

Target Total Compensation – 98,000 – 150,000

Your actual pay will be based on your skills and experience -- talk with your recruiter to learn more.

Why work for us?

Own Your Tomorrow embodies everything we do! We are committed to helping our employees ignite their potential and achieve their dreams. Our employees get to play a central role in reinventing a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth.

Benefits: A competitive and flexible package designed to empower you for today and tomorrow. We offer a competitive and flexible package designed to help you make the most of your life at work and at home—today and in the future. Explore further.

Schwab is committed to building a diverse and inclusive workplace where everyone feels valued. As an Equal Opportunity Employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. Please click here to see the policy.

Schwab is an affirmative action employer, focused on advancing women, racial and ethnic minorities, veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at or call 800-275-1281.

TD Ameritrade, a subsidiary of Charles Schwab, is an Equal Opportunity Employer. At TD Ameritrade we believe People Matter. We value diversity and believe that it goes beyond all protected classes, thoughts, ideas, and perspectives.

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