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Financial Services Representative (Overnight, Weekend Shift)

Omaha, Nebraska

Overview

In this exciting role, you'll learn to educate our clients about investments, trading tools, market mechanics, and retirement choices. You will earn your Securities licenses in our paid licensing and training program. Financial Services Representative are an essential component of our client relationship model that has consistently set Charles Schwab and TD Ameritrade apart within the financial services industry. We are looking for individuals who are compassionate, good listeners, personable and have the desire to be an ambassador for our growing organization. We offer unlimited opportunities for professional development and advancement as the strength our combined firm continues to grow.

  • Full Time
  • Entry to Mid-Level
  • No Travel
  • Glassdoor Reviews and Company Rating

Success Profile

What makes a successful Financial Services Representative at Charles Schwab and TD Ameritrade?
Check out the traits we’re looking for and see if they align with your expertise.

  • Personable
  • Good listener
  • Detail-oriented
  • Compassionate
  • Strong communicator
  • Persuasive

Setting you up for Success!

Your Training Program: It’s just the start of your ongoing professional development journey with us.

Phase 1

  • Weeks 1-2

    Service Essential Training Learn about Schwab’s products, services, processes, and systems. All the essential knowledge you need to get you started.

  • Weeks 3-7

    On the Job Training Start taking live calls from clients, with the support of a seasoned professional at your side, to help build your comfort level and confidence.

  • Get your team assignment and put your new skills into practice!

Phase 2

Start time is based on many factors including individual readiness and needs of the business.

  • Licensing Start studying for the SIE, Series 7 top-off and the Series 63 licensing training program with support from our experienced professionals to help you along the way.

  • Trading & Investing Essentials Grow your financial aptitude with more advanced financial concepts.

Career Options

At Charles Schwab and TD Ameritrade, you have the opportunity to grow as far as your ambition takes you! Within the Client Service and Support team, there are several paths you can take.

Retail Trading Specialist, then Private Client Services Specialist, then New Client Development Specialist

Employee Testimonials

Working at Schwab is like cooking in your mother's kitchen; you know the food will be tasty and it will be deemed your cooking even if you received mother's help anyway. It means you are never alone here, no task is for one Schwabbie and all the glory is yours to keep. It is the most humbling experience.

Sheikh Associate Brokerage Service Rep

Working at Charles Schwab, I am constantly challenged and motivated to grow both professionally and personally. In an industry as dynamic as financial services, I find myself learning more constantly. Schwab is known for its outstanding leadership, and it is clear to see when looking at the individuals I am surrounded by.

Eilidh Associate Brokerage Service Rep

Schwab is a place where there is a lot of transparency, which leads to a lot of trust. I trust that the company is looking after everyone's best interests – its employees, clients, and the establishment. There is a lot of support and encouragement to become the best version of yourself that you can be. Schwab is a very unique and special company. It feels like home.

Alexia Specialist Brokerage Service Rep

Schwab sets a great environment for their employees - both to do well in their role and to move forward in their careers. Employees collaborate with their managers to set professional goals and the firm's expectations of your performance are clear and logical. Management is organized and supportive of your success.

Monica Senior Specialist High Networth Rep

Rewards

  • Healthcare

    We offer medical, dental, and vision benefits; and tax-advantaged HSA, voluntary benefits, and wellness programs.

  • 401(k)/Retirement Plans

    Some of these benefits include 401(k) plan, employee stock purchase plan, and employee branch and advice services.

  • Work/Life Balance

    We know you and your family’s well-being is paramount. That’s why we focus on providing benefits that matter most to you.

  • Paid Licensing Program

    We offer valuable programs and support to help you succeed. This includes education reimbursement, mentoring and job shadowing.

  • Sabbatical

    We offer a 28-day paid sabbatical that you are eligible for after five years of employment, and every five years thereafter.

  • Annual Bonus Opportunity

    There is an opportunity to earn an annual bonus.

Responsibilities

Location Omaha, Nebraska Requisition ID 2022-85521 Category Financial Services Representative Position Type Regular

Your Opportunity


We offer a competitive pay and bonus package. Starting compensation for this location begins at $41,400 during training (increases depending on related experience), plus an annual bonus opportunity of 10% of your base pay and other eligible earnings. Employees have the potential to increase their total compensation to $47,700 ($43,400 base, plus 10% bonus opportunity depending on individual/corporate performance) within their 1st year upon obtaining the required Licensing and achieving performance based pay increases.

Schwab was built around a simple idea: put the client first. Lots of companies say that, but we work to keep clients at the heart of everything we do by offering a better, more modern way to build and manage wealth.

Not only do we put our clients first, but we also extend this same approach to our employees. At Schwab you can go as far as your ambition takes you – whether that’s becoming a people leader or director, we’re here to help you Own Your Tomorrow by providing paid licensing programs, comprehensive training, and mentorship in support of our employees igniting their potential and achieving their dreams.

Workplace Flexibility Program: We’re proud to support our employees in a working approach that allows you to bring your best self to work – whether that’s in the office, at home, or remote. Want to see how our employees are participating in the Workplace Flexibility Program? Check out #SchwabLife on social!

What you are good at


In this exciting customer service role, you’ll learn to educate our clients about investments, trading tools, market mechanics, and retirements choices, in addition to earning your Securities licenses in our paid licensing and training program. Through paid training and ongoing mentorship until you feel comfortable in your role, we will set you up for continuous development in Service and more!

  • Paid training and support to help you obtain FINRA Series 7 & 63 licenses
  • Motivation to learn about the securities industry, including the basic principles of equity, option, and mutual fund transactions
  • Robust communication, influencing and client engagement skills
  • Desire to work in a collaborative team-based culture

What you have


  • If you’re not a finance expert, that’s okay! We’ve seen tremendous success from new grads, career switchers, customer service workers, military veterans, and people returning to the workforce. In addition to the skills below, successful candidates will have a growth mindset, a willingness to learn, and a passion for serving others.

    • Practice emotional intelligence: Make an impact on clients by showcasing empathy, patience, and effective communication to better understand their emotions and points of view
    • Engage with and be an advocate for clients: Deliver great client service when answering inbound phone calls by taking ownership and tackling complex issues to resolve the client’s needs, in addition to introducing clients to Schwab and TD Ameritrade’s products and services
    • Be a problem solver: Using the training you receive at Schwab, along with your expertise and analytical thinking skills, to offer the best possible solution
    • Be coachable: Demonstrate the ability to continuously integrate feedback to drive personal growth and commit to continuously improving client experiences

    What’s in it for you

    Apart from the well-structured career path and excellent team environment, our employees enjoy a variety of perks and benefits. Our benefits include, but are not limited to:

    • 401(k) with company match
    • Health, Dental, and Vision insurance
    • Flexible spending account
    • Education reimbursement
    • Paid time off & 4-week sabbatical after 5 years of service

    To find out additional details about our competitive benefits package, visit our benefits page: https://jobs.schwabjobs.com/summary-of-benefit

Why work for us?

Own Your Tomorrow embodies everything we do! We are committed to helping our employees ignite their potential and achieve their dreams. Our employees get to play a central role in reinventing a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth.

Benefits: A competitive and flexible package designed to empower you for today and tomorrow. We offer a competitive and flexible package designed to help you make the most of your life at work and at home—today and in the future. Explore further.

Schwab is committed to building a diverse and inclusive workplace where everyone feels valued. As an Equal Opportunity Employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. Please click here to see the policy.

Schwab is an affirmative action employer, focused on advancing women, racial and ethnic minorities, veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at applicantaccessibility@schwab.com or call 800-275-1281.

TD Ameritrade, a subsidiary of Charles Schwab, is an Equal Opportunity Employer. At TD Ameritrade we believe People Matter. We value diversity and believe that it goes beyond all protected classes, thoughts, ideas, and perspectives.