Financial Services Representative (Overnight, Weekend Shift)
Immediate opportunity to learn and grow within our service teams
Charles Schwab and TD Ameritrade are champions of investors and those who serve them and are looking for additional champions to join the company as a Financial Services Representative. This position will launch your professional path in financial services, where you’ll have the opportunity to “own your tomorrow” and grow a robust and meaningful career with our organization. Schwab and TD Ameritrade provide paid training for your Series 7 and 63 licenses. Why, you ask, because we believe investing in our associates is essential for investing in our It provides opportunities for associates to move from this role to others that match their aspirations within Schwab and TD Ameritrade, including departments like Sales, Operations, Marketing, Communications, and more.
We are made up of a diverse workforce of skilled professionals so regardless of where you are at in your career, we have a spot for you. As a Financial Services Representative, you will be an ambassador of Schwab and TD Ameritrade helping to educate and tackle problems for thousands of clients. Your role will take place in a service center taking inbound calls from our clients (individual investors) on a variety of topics. Professionals that embrace their career development and demonstrate success in serving our clients, will have opportunities for promotion and increased compensation.
“Always put the client first. No matter what.” Charles Schwab
What you are good at
Throughout these phone-based conversations you will:
- Bring enthusiasm: Work in a high energy contact center environment
- Engage clients: Deliver great client service when answering inbound phone calls
- Be an advocate for clients: Take ownership and tackle complex and challenging issues to resolve the client’s needs. Introducing clients to Schwab and TD Ameritrade’s products and services
- Be consultative: Once licensed, recommend appropriate solutions to clients which align to their goals and promote Schwab growth.
- Have a defined model of success: Our culture is one where employees feel empowered to own their career with a focus on addressing clients’ needs, personalizing each interaction, and valuing clients and their time.
What you have
- Must be able to work overnight, on the weekends (Friday, Saturday, Sunday; 7PM-7AM)
- Interest in obtaining FINRA series 7 & 63 licenses:
- There is a condition of employment that you will obtain the FINRA Series 7 & 63 licenses
- You will be paid to participate in Schwab and TD Ameritrade’s training classes and study groups to support your pursuit of these licenses
- Motivation to learn about the securities industry, including the basic principles of equity, option and mutual fund transactions
- A working knowledge of technology and ability to operate in an environment requiring intermediate digital literacy
- A dedication to consistently improve the client experience
- Ability to establish trust and rapport with clients over the phone
- Robust consulting, influencing and client engagement skills
- Desire to work in a collaborative team-based culture
- An ownership mentality with a desire to continually develop and learn
- Ability to adapt and implement changes as market and business conditions evolve
Why work for us?
Own Your Tomorrow embodies everything we do! We are committed to helping our employees ignite their potential and achieve their dreams. Our employees get to play a central role in reinventing a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth.
Benefits: A competitive and flexible package designed to empower you for today and tomorrow. We offer a competitive and flexible package designed to help you make the most of your life at work and at home—today and in the future. Explore further.
Schwab is committed to building a diverse and inclusive workplace where everyone feels valued. As an Equal Opportunity Employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. Please click here to see the policy.
Schwab is an affirmative action employer, focused on advancing women, racial and ethnic minorities, veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at firstname.lastname@example.org or call 800-275-1281.
TD Ameritrade, a subsidiary of Charles Schwab, is an Equal Opportunity Employer. At TD Ameritrade we believe People Matter. We value diversity and believe that it goes beyond all protected classes, thoughts, ideas, and perspectives.