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Trust Officer

Location Wilmington, Delaware, United States; Henderson,Nevada,United States;Westlake,Texas,United States;Phoenix,Arizona,United States;Chicago,Illinois,United States; Requisition ID 2022-82696 Category Financial Planning Position Type Regular
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Your Opportunity

The Trust Officer is responsible for developing and maintaining relationships with registered investment advisors, trust beneficiaries, and other interested parties for an assigned book of business and trust settlement. The Trust Officer assures compliance with all Bank policies and procedures, as well as all applicable state and federal banking regulations in the context of their responsibilities.

Workplace Flexibility Program:We're proud to support our employees in a working approach that allows you to bring your best self to work – whether that’s in the office or remote.

  • Most Schwabbies have the opportunity to voluntarily work in the office or at home based on their preference*
  • When the firm is ready to fully return to the office, employees will have the flexibility of a hybrid work environment, spending some time working remote and some time in the office.
  • Employees and managers can discuss and decide what works best for them, with additional flexibility available based on their role, business needs, and individual circumstances.

*Subject to change as Schwab is continually evaluating the current environment in order to best care for the safety and well-being of our employees.

What you are good at

Essential duties

  • Ensure each trust account is administered in accordance with applicable laws, regulations, and the terms of its governing instrument.
  • Maintain high client service levels through prompt research and response to registered investment advisors and trust beneficiaries.
  • Present discretionary memorandums for review and approval of the Discretionary Distributions Committee.
  • Document directed distributions for the administrative file and for the Trust Administrative Committee.
  • Provide notice of termination for terminating trusts to the Trust Advisory Committee and process related termination efforts in accordance with Administrative procedure.
  • Manage volume of new accounts through completion of the post acceptance administrative review process.
  • Ensure proper receipt of and accounting for miscellaneous assets in established trust accounts.
  • Respond to initial inquiries from Schwab advisors, third party contacts, and private individuals regarding both current and future trust prospects.
  • Perform Post Acceptance and Annual administrative account reviews for assigned accounts.
  • Coordinate the payment of any outstanding income, gift, and estate taxes due.
  • Research any outstanding debts of the decedent to determine any amounts that should be paid from the trust.
  • Create plan of distribution and funding including but not limited to distributing specific bequests, dividing remaining assets into separate trust shares, and making outright distributions to beneficiaries.
  • Act as liaison with estate attorney, executor, or personal representative.
  • Coordinate the preparation of any necessary estate and GST filings with tax vendor.
  • Coordinate the preparation of Receipt, Release and Refunding documents related to the trust termination.
  • Coordinate the preparation of any other estate notices as required by applicable state law.
  • Coordinate with Executor on determination of need for step-up in basis as well as applicable valuation date.
  • Work closely with the Trust Officer and Tax Manager assigned to any resulting trust shares.
  • Work with Senior Tax Manager on special elections including but not limited to 645 Election, QSST, and ESBT.

What you have


  • 5+ years experience in personal trust administration
  • Bachelor’s degree or higher, CTFA preferred, or equivalent work experience
  • Strong knowledge of the principles of trust administration and practical experience in administering trusts governed by Delaware law, a plus
  • Superior organizational skills and the ability to handle multiple priorities without sacrificing quality or accuracy
  • Excellent interpersonal and communications skills and the ability to deal effectively with a variety of people
  • Highly motivated and a self starter

Why work for us?

Own Your Tomorrow embodies everything we do! We are committed to helping our employees ignite their potential and achieve their dreams. Our employees get to play a central role in reinventing a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth.

Benefits: A competitive and flexible package designed to empower you for today and tomorrow. We offer a competitive and flexible package designed to help you make the most of your life at work and at home—today and in the future. Explore further.

Schwab is committed to building a diverse and inclusive workplace where everyone feels valued. As an Equal Opportunity Employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. Please click here to see the policy.

Schwab is an affirmative action employer, focused on advancing women, racial and ethnic minorities, veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at or call 800-275-1281.

TD Ameritrade, a subsidiary of Charles Schwab, is an Equal Opportunity Employer. At TD Ameritrade we believe People Matter. We value diversity and believe that it goes beyond all protected classes, thoughts, ideas, and perspectives.

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